Can innovation be reduced to a process? Well that debate has been raging about design thinking for several years. Some think it’s a failure others believe it works. With any process or idea the question ultimately is..does it work? It depends. Not every process works for every situation. Thinking like a designer can transform the [...]
I recently attended a showing of Hugh MacLeod’s work at a bar in New York. I had never heard of Hugh until I started using Twitter six months ago. But every since I have been a big fan of his work. If you’ve visited my site at all you’ve seen that I’ve installed his gapingvoid.com [...]
It’s no secret that the financial industry has a serious image problem at the moment. They also don’t have the most user friendly websites either. There are two financial websites that I think are getting it right. They are listening to feedback from their users and making changes that are useful as well. Sometimes those [...]
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